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Product update of the week: Year 4 • Week 21

Uday Gajavalli Uday Gajavalli ·
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New in Truto: broader CRM write support, new MDM coverage, and five new integrations for AI workflows

This week’s updates expand what teams can build across CRM, MDM, User Directory, and AI workflows. Developers can now write more opportunity data, pull richer engagement metadata, manage JumpCloud MDM resources through unified APIs, and use more integrations in AI-ready workflows.

✨ Highlights

  • Added create, update, and delete support for crm/opportunities in Microsoft Dynamics 365 Sales
  • Added list support for crm/engagement_types in HubSpot
  • Added Unified MDM API support for JumpCloud across apps, devices, organizations, and users
  • Added User Directory Unified API support for Navan and Exabeam
  • Made crm/opportunities response mapping safer for Pipedrive and Salesforce
  • Five new AI-ready integrations: Stripe, Square, Kaseya BMS, Cakewalk, Postmark

Better opportunity write support for Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales now supports create, update, and delete endpoints for crm/opportunities.

Developers can now manage opportunity records through Truto’s unified CRM model, not just read them. This helps teams build CRM syncs, pipeline automation, sales workflow tools, and internal apps with less provider-specific logic.

Supported methods added:

  • create
  • update
  • delete

HubSpot engagement types

HubSpot now supports the list method for crm/engagement_types.

This makes it easier to fetch available engagement type metadata from HubSpot through Truto’s Unified CRM API, which is useful for activity mapping, CRM timelines, reporting, and workflow configuration.

📱 New Unified MDM API support for JumpCloud

Truto now supports JumpCloud in the Unified MDM API.

You can now work with key MDM resources in JumpCloud through Truto’s unified model:

Resource Supported methods
apps list
devices list, get, update, delete
organizations list, get
users list, get, delete

This gives teams a cleaner way to build device inventory, user access, organization visibility, and device management workflows on top of JumpCloud.

👥 New User Directory integrations

Truto added User Directory Unified API support for two new integrations:

Integration Unified API support What you can now do
Navan User Directory Unified APIs Build user and directory workflows using Truto’s unified model
Exabeam User Directory Unified APIs Connect directory data into security, identity, and operational workflows

These additions make it easier to work with user data across more tools without building one-off integration logic for each provider.

🤖 AI-ready integrations

New AI-ready integrations: Stripe, Square, Kaseya BMS, and 2 more

This week we expanded our AI-ready integrations, giving developers more ways to build AI workflows, assistants, and automations on top of Truto:

  • Stripe: Connect AI assistants to payment processing, billing, and subscription data.
  • Square: Enable AI models to interact with point-of-sale, invoicing, and merchant operations.
  • Kaseya BMS: Give AI agents access to PSA ticketing, time tracking, and IT service workflows.
  • Cakewalk: Build AI workflows on top of compliance and security policy management.
  • Postmark: Connect AI assistants to transactional email delivery and message analytics.

🛠️ Fixes and reliability

We added safer response mapping checks for crm/opportunities in Pipedrive and Salesforce.

This improves resilience when provider responses contain missing, unexpected, or optional fields, helping reduce mapping errors in CRM opportunity workflows.